What can we do for you?
I can't see Jimizz in my wallet, what can I do?
There may be several reasons why you don't see your Jimizz on your wallet. The first is that you have not yet imported the token contract, in which case we suggest you follow this tutorial to do so.
Check that you are on the right network and if not, you will have to choose the BNB Smart Chain network. If you are not able to choose this network directly, you will have to take the time to configure it with this tutorial.
If the problem is not solved, check that you have not made a mistake in entering your address on the ICO portal. If this is the case, you can open a ticket to find out what to do.
Articles in this section
- Installing MetaMask
- Installing Trust Wallet
- Finding out your BNB Smart Chain wallet address with TrustWallet
- Get a BNB Smart Chain wallet address
- Finding out your BNB Smart Chain wallet address with Metamask
- Keeping your seed phrase secure
- Buying from Trust Wallet
- Connect Metamask to BNB Smart Chain